Mac data recovery, Sandton, Rosebank, Fourways, Bryanston, Hyde Park
Data Recovery Types
Assessment: R899 ex VAT first. Written fixed quote before any work begins. If we cannot recover your data, assessment fee of R899 ex VAT applies, no exceptions.
Assessment, recovery labour, and transfer to your storage media included. No hidden fees.
What Data We Recover
From personal photos to practice management databases, if it was on your Mac, we work to get it back.
Documents & Spreadsheets
Word files, Excel, Pages, Numbers, PDFs, regardless of whether the files were deleted, corrupted, or the drive failed to mount.
Photos & Videos
Camera roll imports, Final Cut Pro projects, Lightroom libraries, iMovie archives, recovered from internal drives and external media.
Emails & Contacts
Apple Mail databases, Outlook PST and OLM archives, Contacts libraries, recovered from failed drives before migrating to a new machine.
Xcode Projects & Code
Developer project directories, Git repositories, database dumps, if you were not pushing to GitHub regularly, we can recover local history.
Accounting & Financial Data
QuickBooks, Sage, and Xero local databases. Payroll files. Invoicing records. We prioritise these as time-sensitive recoveries.
Medical & Practice Records
Patient record exports, GoodX backups, diagnostic imaging. We follow POPIA-compliant handling for all medical practice data recoveries.
Creative Projects
Adobe Premiere, Photoshop, InDesign, Illustrator project files. Logic Pro and GarageBand sessions. Recovered from failed internal SSDs.
Business Applications
Custom database files, legacy application data, backup archives (.zip, .dmg, .sparsebundle), including Time Machine sparse bundles from failed drives.
Data Loss Situations We Handle
Recognise your situation? Bring the machine in for a assessment fee (R899 ex VAT). The sooner you act, the higher the recovery rate.
Accidental Delete
Emptied the Trash or deleted files without a backup. Recovery success rate is high if no significant new data has been written to the drive since.
Drive Not Mounting
MacBook shows no internal drive, or the drive appears as unreadable. Often a firmware fault, partition table corruption, or early-stage physical failure.
Accidental Format
Drive was wiped or formatted, whether during a reinstall, APFS conversion, or by mistake. Logical recovery tools can reconstruct file structures before overwrite.
macOS Won't Boot
MacBook turns on but gets stuck at the loading bar, shows a folder with a question mark, or cycles to recovery mode. The data is usually intact, it is the OS layer that has failed.
Liquid Damage
If liquid reached the logic board or storage chips, data recovery requires board-level work before any file extraction can begin. Act fast, salt or sugary liquid causes rapid corrosion.
SSD Controller Failure
Newer MacBook SSDs use Apple-proprietary storage chips soldered to the logic board. Physical controller failure requires specialist equipment, not something a general repair shop can handle.
Ransomware / Malware Encryption
Some Mac malware variants encrypt the home folder. If you have a snapshot or Time Machine backup, recovery is often possible without paying the ransom. Contact us immediately.
Old Machine, Can No Longer Boot
MacBook Pro 2015 or earlier with a spinning HDD? If the machine no longer powers on, we can remove the drive and recover data to a new machine or external storage.
Our Recovery Process
Transparent at every step. No work begins without your written approval.
Assessment: R899 ex VAT
We image the drive sector-by-sector to a recovery volume before any attempt begins, this protects the original data. We then assess the fault type, determine recovery approach, and confirm what data is visible.
Written Fixed Quote
You receive a written price before we begin. If the fault is physical and requires chip-level work, we explain exactly what is involved and what the realistic success rate is for your specific situation.
Recovery Execution
Logical recovery uses professional forensic tools to reconstruct file structures and recover intact data. Physical recovery uses controlled component-level techniques. You can stay and work from our space while we run the process.
Verification & Handover
Before we hand data back, you review the recovered file list to confirm everything critical is present. We transfer to your external drive or cloud storage. We do not retain copies.
Backup Plan
Once your data is recovered, we discuss a proper backup strategy so this never happens again. Time Machine, cloud sync, and offsite backup options are all covered, matched to your workflow and budget.
Why Johannesburg Mac Owners Trust ZA Support
No Data, No Fee
If we cannot recover your data, assessment fee of R899 ex VAT applies. We absorb the diagnostic and imaging costs. Zero financial risk to you.
POPIA-Compliant
Your data is handled under South African privacy law. We do not copy, transmit, or retain your files. Medical and financial data receives enhanced controls.
Forensic Imaging First
We sector-image the original drive before any recovery attempt. Your source data is never modified. This is the correct approach, not all shops do this.
Medical Practice Specialists
We understand patient record systems, GoodX, and practice management software. Data recovery for medical practices is a regular part of our work.
Apple-Native Expertise
APFS, HFS+, Core Storage, and T2/Apple Silicon storage architectures, we work exclusively on Mac. No Windows generalists guessing at Apple file systems.
Hyde Park, Johannesburg
1 Hyde Park Lane. Accessible from Sandton, Rosebank, Fourways, Bryanston. Walk-ins welcome, call first to confirm same-day capacity.
What Clients Say About Data Recovery
“Accidentally emptied the Trash on my MacBook Pro with three years of client files. ZA Support recovered everything within five hours. I was prepared to lose it all. Cannot recommend them highly enough.”
Nkosi M.
Sandton
“My MacBook Air stopped booting after a macOS update. ZA Support diagnosed a corrupted APFS container, recovered all my data, and had a fresh OS installed the same day. No data lost.”
Anja V.
Rosebank
“Spilled water on my MacBook in the practice. Brought it in within an hour. They recovered all patient records and practice files. POPIA-compliant handling throughout. Professional in every respect.”
Dr P. Dlamini
Hyde Park
MacBook Data Recovery, Frequently Asked Questions
MacBook Data Recovery Near You, Johannesburg
Based at 1 Hyde Park Lane, Hyde Park, Johannesburg 2196. Walk-ins welcome, call first to confirm same-day capacity.
Lost Data on Your MacBook?
95% success rate. No data recovered, no charge.
Hyde Park, Johannesburg · POPIA-compliant · Stop using the machine and contact us now