Name: ZA Support
Address: 1 Hyde Lane, Second Floor, Office E2004, Hyde Park, Gauteng, 2196, ZA
Telephone: +27645295863

Question 1

Why choose a specialist Apple IT partner for my business?

Accepted Answer

A specialist understands how Apple devices behave in a business setting, deployment, management, security and repair, rather than treating Apple as an afterthought. For a business running on Macs, iPhones and iPads, that focus means fewer problems and faster resolution.

Question 2

What size businesses does ZA Support work with?

Accepted Answer

We support businesses from small practices and growing SMEs through to enterprises with large Apple fleets. The service is scaled to the business, a small firm gets an outsourced IT department, while a larger organisation gets fleet management and deployment support.

Question 3

Do you support businesses across Gauteng?

Accepted Answer

Yes. ZA Support serves businesses across Gauteng within roughly 60 km of our Hyde Park base, including greater Johannesburg, Sandton, Midrand and surrounding business areas, through a mix of remote support, workshop service and on-site visits.

Question 4

Can you support a mix of Apple and Windows in our business?

Accepted Answer

ZA Support specialises in Apple, and many business clients run a mix of Apple devices with some Windows systems or specific business software. We manage the environment as a whole and work with the mix the business actually uses.

Question 5

Do you offer service level agreements for business clients?

Accepted Answer

Yes. Business clients are supported under a service level agreement that sets out response times, scope and how support is delivered, giving the business a predictable, committed level of IT support.

Question 6

How does a business start working with ZA Support?

Accepted Answer

We begin with a review of your current Apple devices, software and support needs, agree a service level agreement, then bring everything up to a secure, well-managed standard. From there the business has ongoing proactive support and a single point of contact.

Apple IT support, built for
how your business runs

Apple specialists, not generalists

Service level agreements

A dedicated account manager

How we support your business

Managed IT Services

SME Apple Support

Enterprise Apple Support

Medical Practice IT

JAMF & Apple MDM

Government IT Services

Software & infrastructure for your business

Productivity & creative software

Network infrastructure

What our business clients say

Business Apple IT, common questions

Apple IT support, built forhow your business runs