Enterprise Services. Built for Scale.
In our Hyde Park workshop, we have built enterprise IT operations for organisations ranging from 5-person medical practices to 200-seat corporate offices. Every service below is delivered by our in-house team, never outsourced.
Apple Fleet Management
End-to-end lifecycle management for MacBook, iMac, iPhone, and iPad fleets. Procurement, deployment, maintenance, and retirement handled under one roof.
MDM Implementation
JAMF Pro, JAMF Now, and Apple Business Manager setup. Zero-touch deployment, security policies, remote wipe, and automated compliance enforcement.
Device Lifecycle Management
Asset tracking from procurement to decommissioning. Warranty management, refresh cycles, certified data sanitisation, and responsible e-waste disposal.
Dedicated Spare Parts
Enterprise clients receive a dedicated spare parts inventory. Screens, batteries, SSDs, and logic boards held in stock for your specific fleet models, reducing downtime to hours, not days.
C-Suite Executive Support
White-glove priority support for executives. Sub-2-hour response times, on-site visits, loaner devices, and discreet after-hours assistance when needed.
Dedicated Account Manager
A single point of contact who understands your business. Quarterly reviews, proactive maintenance scheduling, budget forecasting, and escalation management.
Fastest Turnaround
SLA-backed response and resolution times. Priority queuing, pre-staged spare parts, and an in-house repair workshop at Hyde Park mean we resolve faster than any competitor in Johannesburg.
Full Internal IT Integration
We integrate with your existing infrastructure: Active Directory, Azure AD, Google Workspace, VPN, SIEM, and ticketing systems. We become an extension of your internal IT team.
Sales Force & Field Support
iPad configurations for sales teams, kiosk mode for demos, remote device management for field workers, and bulk MDM enrolment for distributed teams across South Africa.
Social Impact & Transformation
BEE Level 1 Contributor
Vizibiliti Intelligent Solutions (Pty) Ltd, trading as ZA Support, holds BEE Level 1 contributor status. This is not a box-ticking exercise for us. We actively invest in youth development and women empowerment within the technology sector.
Our internship programme brings young South Africans into the Apple repair and IT support industry, providing hands-on mentorship alongside our senior engineers. We believe that building technical skills in underrepresented communities is not just good business; it is essential for the future of technology in South Africa.
For enterprise procurement teams, our BEE Level 1 status means maximum B-BBEE points on your scorecard. Our certificate and supporting documentation are available on request for RFPs, tenders, and compliance audits.
BEE Level
Level 1 Contributor
Youth Development
Active internship & mentorship programme
Women Empowerment
Technology sector skills development
Legal Entity
Vizibiliti Intelligent Solutions (Pty) Ltd
VAT Number
436-026-0014
Founded
2009
Technology Platforms We Support
We are not a one-platform shop. In our experience, enterprise environments demand cross-platform expertise. We deliver it with the same precision across every vendor.
UniFi Networking
Enterprise WiFi for offices, farms, large buildings, and national keypoint sites. Site surveys, VLAN segmentation, and 24/7 monitoring.
Apple Ecosystem
macOS, iOS, iPadOS fleet management. JAMF Pro, Apple Business Manager, and zero-touch deployment.
Adobe Creative Cloud
Licensing, deployment, and troubleshooting for creative teams. Photoshop, Illustrator, InDesign, Premiere Pro.
Archicad & BIM
Architecture and engineering software support. Archicad, BIM workflows, Revit integration via Parallels.
Microsoft Partner
Microsoft 365 deployment, Azure AD integration, Teams, SharePoint, and Exchange management.
Advanced WiFi
Coverage for farms, warehouses, multi-storey buildings, and national keypoint facilities. Ubiquiti, Cisco, and Meraki.
Awards & Recognition
Our work has been recognised by some of the most respected names in technology and business innovation. These awards reflect a consistent commitment to building solutions that matter.
Forbes 30 Under 30
Technology Innovator
Absa Technology Innovator
Runner-up
Verizon Digital Innovation
Winner
Santam InsurTech of the Year
Runner-up
Why Enterprise Clients Choose Us
Single-Vendor Simplicity
Repairs, MDM, networking, software, and ongoing support from one team. No finger-pointing between vendors. One SLA, one invoice, one accountable partner.
In-House Component-Level Repair
When a MacBook logic board fails, we repair it in our Hyde Park workshop at component level. Other MSPs send devices away for weeks. We fix them in days, often hours.
Security-First Architecture
FileVault encryption enforcement, firewall policies, endpoint detection, and automated compliance auditing. We have seen the consequences of lax security in medical and legal environments. We do not take shortcuts.
SLA-Backed Response Times
Our enterprise SLAs guarantee response times from 30 minutes for critical issues. We monitor your fleet 24/7 and often detect and resolve problems before your users notice them.
How We Work With Enterprise Clients
Every enterprise engagement begins with a comprehensive IT assessment. We audit your current Apple fleet, network infrastructure, security posture, and software licensing. This is not a generic checklist. We sit with your team, understand your workflows, and identify the specific gaps that are costing you time and money. The assessment fee starts from R599 and is credited against your first SLA invoice.
From there, we build a tailored support plan. The most common mistake we see with corporate Apple deployments in Johannesburg is organisations treating Macs like Windows machines, applying the wrong management tools, missing macOS-specific security settings, and ignoring the Apple ecosystem integrations that make the platform productive. We fix that from day one.
Our standard rate is R899/hr for ad-hoc work, but most enterprise clients opt for a monthly SLA that includes proactive monitoring, priority response, dedicated spare parts, and a fixed monthly cost. Whether you are a 10-person architecture firm running Archicad on MacBook Pro or a 200-seat corporate office with iPads for your field sales team, we scale our service to your requirements.
We integrate fully with your internal IT infrastructure. Active Directory, Azure AD, Google Workspace, your existing ticketing system, your VPN: we plug into all of it. For many of our clients, particularly medical practices and SMEs, we effectively become their outsourced IT department. For larger organisations, we augment your internal team with Apple-specific expertise they may lack.
Enterprise Support FAQs
Ready to Scale Your Apple IT?
Book an enterprise IT assessment from R599. We will audit your fleet, identify gaps, and deliver a tailored support proposal within 48 hours. BEE Level 1 certified. R899/hr standard rate.
1 Hyde Lane, Hyde Park, Second Floor, Office E2004, Johannesburg 2196 · Mon-Fri 08:00-17:30