How the service works
Ten stages, one accountable partner. You can enter at any stage, but the value compounds when the same team carries a purchase from specification to retirement, with component-level repair extending device life in between.
1. Requirements discovery and specification
We start with how your team works, not with a product list. The output is a written technical specification you can hold us to.
2. Product comparison and compatibility validation
Options are compared against your existing environment, management tooling and security baseline, so nothing arrives that cannot be managed.
3. Quotation and acquisition
A written quotation covers equipment, configuration and deployment. Availability, price and delivery timing are confirmed at this step, and you approve before we order.
4. Licensing and subscription coordination
Software, cloud and security subscriptions are registered to your business, documented, and set to renew deliberately rather than by surprise.
5. Configuration, security hardening and deployment
Devices are configured, hardened and tested before handover. Staff receive equipment that is ready for work on day one.
6. Asset registration and documentation
Every item lands on your asset register with serials, assignments and warranty terms, the foundation for insurance, POPIA and planning.
7. MDM, endpoint and identity enrolment
New equipment is enrolled into device management and identity from the start, so policy, updates and security apply automatically.
8. Warranty and third-party coordination
When something fails, we drive the warranty or supplier process on your behalf and keep your team working in the meantime.
9. Monitoring, support and maintenance
Deployed equipment joins your managed service, monitored, patched and supported by the team that specified it.
10. Refresh planning, trade-in and end-of-life
We plan replacement cycles before failures force them, coordinate trade-ins, and retire devices with data handled correctly.
Built for real business situations
These are the engagements we run most often for Johannesburg businesses.
New office rollout
Devices, network, print, power and security for a new site, specified and deployed as one coordinated project.
Device refresh cycle
Ageing fleet replaced in planned waves, with data migration, enrolment and asset-register updates handled for every seat.
New employee onboarding
A standard, pre-approved equipment profile per role, ordered, configured and delivered ready for the start date.
Infrastructure replacement
Servers, storage, networking or power replaced against a tested migration plan rather than a weekend scramble.
Multi-site standardisation
Practices and branches brought onto one documented standard for devices, networking and security.
Managed lifecycle programme
Procurement, support and refresh run as a continuous programme under your service agreement, with reporting.
Procurement questions
Frequently Asked Questions
Put your next purchase on a professional footing
Describe the requirement, we will return a written specification and quotation, and the equipment will arrive managed, registered and ready.
Request a quotation