4.9 stars · 641 reviews · 50,000+ repairs

MacBook Pro Repair
Johannesburg

Specialists in MacBook Pro faults, Flexgate backlight failure, Staingate screen delamination, butterfly keyboard, thermal throttling, and logic board component-level repair. All models from M4 Pro/Max back to 2011 Intel.

Hyde Park, Johannesburg. Assessment: from R599.

Up-to-3 Year Warranty Assessment: from R599 Same-day for most repairs

Known MacBook Pro Design Issues

Several MacBook Pro generations have well-documented design faults. If your machine has any of these, you are not alone, and all are repairable.

Flexgate

2016-2019 MacBook Pro

A design fault in the display flex cable causes backlight failure. Early symptoms include a bright horizontal line at the bottom of the screen and a stage-light effect when the lid is opened to a wide angle. Eventually the backlight fails completely. We replace the display assembly to resolve this permanently.

Staingate

Retina MacBook Pro (all years)

The anti-reflective coating on Retina screens separates over time, leaving blotchy, stained-looking patches that cannot be cleaned. This is a manufacturing defect in the screen coating. We replace the display assembly with a new panel that does not have this issue.

Butterfly Keyboard

2016-2019 MacBook Pro

Apple's butterfly mechanism keyboard is susceptible to dust ingress, key bounce, and complete switch failure. Apple ran a repair programme that has since ended. We replace the entire top case assembly, keyboard, battery bracket, and all, with a working unit carrying a up-to-3 year warranty.

Thermal Throttling

Intel MacBook Pro 15" & 16"

Intel MacBook Pro 15" and 16" models are known to throttle the CPU and GPU under sustained load due to inadequate thermal headroom. Symptoms include fan noise, reduced performance, and high CPU temperatures. A heatsink clean, thermal paste replacement, and SMC reset often restores full performance.

MacBook Pro Repair Services

All costs are confirmed in writing after a assessment fee (from R599). No hidden costs.

RepairTurnaround
Screen Replacement (Retina / Liquid Retina XDR)2-4 hrs
Keyboard Replacement (butterfly / Magic)2-4 hrs
Battery Replacement (13")1.5-2.5 hrs
Battery Replacement (14" / 16")2-3 hrs
Logic Board Component-level repair3-5 days
Liquid Damage (ultrasonic + component repair)2-5 days
Charging Port / USB-C Repair1-2 hrs
Trackpad Repair2-4 hrs
Thermal Paste + Heatsink Service1-2 hrs
Data Recovery1-3 days

Final cost confirmed after assessment fee (from R599). All repairs include up-to-3 year warranty.

Indicative pricing only. Final pricing is confirmed once ZA Support verifies your device model and serial number.

All prices shown are starting points and subject to device-specific assessment. Contact ZA Support on 064 529 5863 with your model and serial number for a confirmed quote.

Processing and lead times are indicative only and depend entirely on your specific machine.

The repair process and turnaround time change based on the model, the fault, and the parts your device needs. You will only have a confirmed lead time after you enquire and speak to a ZA Support consultant who assesses your machine. Contact us on 064 529 5863.

All MacBook Pro Models Supported

MacBook Pro M4 Pro / Max 14" & 16" (2024)Latest
MacBook Pro M3 Pro / Max 14" & 16" (2023)Popular
MacBook Pro M2 Pro / Max 14" & 16" (2023)Popular
MacBook Pro M1 Pro / Max 14" & 16" (2021)Popular
MacBook Pro Intel 16" (2019)Intel
MacBook Pro Intel 15" (2016-2019)Intel, Flexgate risk
MacBook Pro Intel 15" (2015)Intel
MacBook Pro Intel 13" (2016-2020)Intel, butterfly kbd
MacBook Pro Intel 13" (2011-2015)Intel
MacBook Pro Retina (all years)Staingate risk

Why We Can Repair What Apple Cannot

Apple replaces entire logic boards because their technicians do not perform component-level work. We use professional rework stations with hot-air and BGA reballing capability. Most MacBook Pro board faults involve a single failed capacitor, IC, or connector, not the entire board. We fix the component, not the machine.

50,000+
MacBook, iPhone and iPad repairs completed
4.9 Stars
641 verified Google reviews
Warranty
On every repair, every component replaced

MacBook Pro Repair, FAQs

MacBook Pro repair pricing depends on the model and fault. Liquid damage assessment: from R599, with a fixed quote before any work begins. We never start work without written approval.

What our clients say

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Francis Ezekiel

1 week ago

I want to thank the team at ZA support for their thorough contact, and professionalism, from repairs, to diagnostics to communication. They urgently repaired my Macbook Pro 15, despite being an old model, and were able to fix my keyboard and mouse issues, as well as replace my battery, not to mention the tips on how to prevent battery issues. They took time and care to find the issue and repair at a top level. As an international frequent visitor to South Africa, I can't recommend these guys enough. They will solve your problem. Special mention to Mary & Courtney for all they're help. Francis

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George Varghese

1 month ago

Unparalled service! I needed a liquid damage cleanup for my MacBook and these guys handled it so well. They were faster and and more thorough than any other repair shop I've used before and their communication was 10/10. I was kept updated at every step and confident in their work. Big thank you to Mary and Courtney who were both knowledgeable and extremely helpful. Highly recommend for any Mac owner!

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Lourens Horn

1 month ago

They were very helpful and professional. Admin is on point, I worked with Mary and the experience was a breeze.

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Dawie Marais

1 month ago

I recently used this company for a battery replacement on my old 12.9-inch iPad Pro 3rd gen and had a really good experience. From the beginning, communication was excellent and the whole process was smooth. They first made sure of the exact iPad model before quoting. I couldn’t visit them personally, so they arranged courier collection and delivery as part of the service, which made things very convenient. I was kept updated throughout the entire process, from courier collection, delivery to their workshop, assessment, repair progress, and even any challenges they encountered along the way. The battery replacement itself was done very neatly, with no noticeable damage or marks from opening the screen. Overall, I’m very impressed with the service and professionalism, and I’ll definitely make use of them again in future.

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Lamasabatha

2 months ago

I recently had an accident and dropped my M4 MacBook Air on its corner. Because my laptop is my entire workspace for my design and media projects, I was terrified about potential internal damage or losing my files. I took it to ZA Support for an impact assessment. They did a thorough internal inspection and gave me a very detailed report explaining that while the external chassis took a hit, the internal components and logic board were completely fine. They were incredibly professional, and I felt 100% comfortable trusting them with my sensitive data. Highly recommend their workshop!

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Lorraine M

2 months ago

One day my iPad suddenly powered off without any warning. I took it to iStore, where they assessed it and told me it was beyond repair, saying the cost to fix it would be almost the same as buying a new iPad. I then took it to ZA Support, and they managed to repair it within a few days. I’m very happy with the service I received.

MacBook Pro Needs a Repair?

Assessment: from R599. Fixed pricing. Assessment: from R599. Hyde Park, Johannesburg.
WhatsApp for the fastest response, typically within 30 minutes during business hours.