Apple Experts • Hyde Park, Johannesburg
Cracked screen, flickering display, or dead pixels? We repair MacBook, iMac, and iPhone screens from our Hyde Park workshop. OEM-grade panels, True Tone calibration retained, and an up-to-3 year warranty on every repair. From R2,499 — that is 50–70% less than the Apple Store.
We have been repairing Apple screens from our Hyde Park workshop for over 16 years. In that time, we have handled thousands of cracked MacBook displays, shattered iPhone screens, and everything in between — from hairline cracks that slowly spread to completely smashed Liquid Retina XDR panels on the latest MacBook Pro 16-inch models.
What sets our screen repair service apart is precision. Every MacBook display we fit is a complete assembly — the LCD or OLED panel, backlight layer, glass cover, and aluminium housing — not a loose panel glued into your existing lid. This matters because a properly seated display assembly eliminates backlight bleed, ensures uniform brightness across the panel, and maintains the tight tolerances Apple designs for.
For iPhone screen repairs, we use OEM-grade OLED panels (iPhone X and later) or LCD panels (iPhone 8 and SE) and transfer your True Tone calibration data so the display continues to adjust colour temperature automatically. This is a step many repair shops skip, which is why you often see complaints about “cold” or bluish displays after third-party iPhone screen replacements.
Our pricing is transparent. A MacBook Air screen replacement starts from R2,499 and a MacBook Pro 13-inch from R3,499. Compare that to Apple’s official pricing of R6,000 to R15,000 depending on the model. We use equivalent-grade panels with the same resolution, P3 wide colour gamut, and brightness specifications — the difference is you save 50–70% and get a longer warranty.
Every screen repair includes a full quality test: brightness uniformity, dead pixel inspection, colour accuracy, and on iPhones, touch responsiveness across all zones including the edges. We test against pure white, black, red, green, and blue screens to catch any panel defects before your device leaves our workshop.
Fixed pricing. Written quote before any work begins. Assessment from R599.
| Device | From |
|---|---|
| MacBook Air | R2,499 |
| MacBook Pro 13″ | R3,499 |
| MacBook Pro 14″ / 16″ | R4,999 |
| iMac | R3,999 |
| iPhone | R1,299 |
All prices in ZAR and include parts, labour, and up-to-3 year warranty. Exact price depends on model year and panel type. Apple Store comparison: R6,000–R15,000 for the same repairs.
Starts from
R5 500
Most customers pay
R10 300–R15 800
Complex cases up to
R19 250
Ranges cover device model, parts availability, and repair complexity. Final quote after model + serial verification.
Indicative pricing only. Final pricing is confirmed once ZA Support verifies your device model and serial number.
All prices shown are starting points and subject to device-specific assessment. Contact ZA Support on 064 529 5863 with your model and serial number for a confirmed quote.
From hairline cracks to complete backlight failure — we have seen and fixed them all in our Hyde Park workshop.
Impact damage from drops or pressure. The LCD or OLED panel fractures, causing visible cracks, touch dead zones, or complete display failure. We replace the full display assembly to restore factory quality.
Lines running across or down the display indicate a failing LCD panel, damaged flex cable, or a fault on the T-Con (timing controller) board. On newer MacBook Pro models with Liquid Retina XDR, this often points to a flex cable issue at the hinge.
Intermittent flickering is commonly caused by a failing backlight driver IC (LP8550 on older models), a damaged display flex cable, or GPU-related faults on Intel MacBooks. We diagnose the root cause before quoting.
Stuck or dead pixels appear as tiny bright or dark dots that do not change. A small cluster may be cosmetic, but spreading dead pixels indicate panel degradation. We replace the full display panel to eliminate the issue permanently.
Screen appears completely black but you can faintly see the desktop with a torch. This is a backlight circuit fault, not a dead screen. On MacBooks, the backlight fuse or LP8550 driver IC is often the culprit. We repair at component level where possible, saving you the cost of a full panel replacement.
A clear, structured process so you know exactly what happens to your device at every stage.
Bring your device to our Hyde Park workshop. We inspect the damage, identify the panel type (LCD, Retina, OLED, Liquid Retina XDR), and provide a written fixed-price quote. Assessment from R599.
We source genuine-equivalent or original display assemblies. For MacBooks, this includes the LCD panel, backlight, and display housing. For iPhones, we use OEM-grade OLED or LCD panels with True Tone calibration retained.
The damaged display is carefully removed and the new panel installed. On MacBooks, this includes recalibrating the display connector, testing the backlight circuit, and verifying True Tone sensor alignment.
Full display test: colour accuracy, brightness uniformity, touch responsiveness (iPhone/iPad), backlight bleed, and dead pixel inspection across a pure white, black, red, green, and blue test screen.
Your device is returned with a written warranty covering the display repair. We retain your old panel for 30 days in case of any queries.
We repair screens on all Apple devices from 2012 through to the current M4 generation.
M1 (2020), M2 (2022), M3 (2024), Intel 2017–2020, 11″ and 13″ 2012–2017
M1 (2020), M2 (2022–2023), Retina 2012–2020, Touch Bar 2016–2020
M1 Pro/Max (2021), M2 Pro/Max (2023), M3 Pro/Max (2023), M4 Pro/Max (2024)
M1 Pro/Max (2021), M2 Pro/Max (2023), M3 Pro/Max (2023), M4 Pro/Max (2024), Intel 2019
24″ M1/M3/M4, 21.5″ 2012–2019, 27″ Retina 5K 2014–2020, iMac Pro
iPhone 8 through iPhone 16 Pro Max — LCD and OLED panels
Every screen repair includes a written warranty covering the display panel, backlight, and our workmanship. Parts and labour included.
If we cannot repair your screen or source the correct panel for your model, you pay nothing beyond the assessment fee. No surprises.
We use display assemblies that match Apple’s specifications for resolution, brightness, colour gamut (P3), and True Tone. No cheap aftermarket knock-offs.
Understanding your display technology matters because it affects both the repair cost and the replacement options available. Here is a quick breakdown:
Used in most MacBook Air models, MacBook Pro 13-inch (2012–2023), iMac 21.5-inch and 27-inch, and iPhones up to iPhone 11 (excluding iPhone X/XS). The display uses a backlight behind the LCD panel.
Repair implication: Generally more affordable to replace. Backlight issues can sometimes be fixed at component level (fuse or driver IC) without replacing the entire panel.
Used in MacBook Pro 14-inch and 16-inch (2021 onwards), iPhone X and later (excluding SE models). Each pixel produces its own light — no backlight layer. Deeper blacks, higher contrast, thinner panels.
Repair implication: More expensive to replace due to panel cost, but there is no separate backlight circuit to fail. Damage is typically physical (cracks) rather than electronic.
MacBook displays, iPhone glass, iMac panels and iPad screens all come through our Hyde Park workshop. Choose the model you have or the suburb closest to you to read what the screen repair, glass replacement and panel replacement work looks like for that device or that area.
Screen and display work is one repair line of several that pass through our Hyde Park workshop. If the diagnostic shows the problem extends past the panel, the matching service below is where to start.
Spill, splash or condensation reaching the logic board. Same-day stripdown, ultrasonic clean and component-level board work in our workshop.
Component-level board repair for no-power, no-boot, GPU and PMIC faults — Apple Store and Mac Shack quotes typically R15,000+, our route is from R599 assessment.
Every repair line we offer for MacBook Pro, MacBook Air, iMac and Mac mini — pick the model and the symptom to read the service that fits your machine.
WhatsApp us a photo of the damage and we will reply with a fixed-price quote — usually within 30 minutes during business hours. Assessment from R599. From R599 assessment.
1 Hyde Lane, Hyde Park, Second Floor, Office E2004, Johannesburg, 2196 • 064 529 5863 • Mon–Thu: 08:00 – 17:00, Fri: 08:00 – 16:30
George Varghese
2 weeks ago
Unparalled service! I needed a liquid damage cleanup for my MacBook and these guys handled it so well. They were faster and and more thorough than any other repair shop I've used before and their communication was 10/10. I was kept updated at every step and confident in their work. Big thank you to Mary and Courtney who were both knowledgeable and extremely helpful. Highly recommend for any Mac owner!
Lourens Horn
2 weeks ago
They were very helpful and professional. Admin is on point, I worked with Mary and the experience was a breeze.
Dawie Marais
4 weeks ago
I recently used this company for a battery replacement on my old 12.9-inch iPad Pro 3rd gen and had a really good experience. From the beginning, communication was excellent and the whole process was smooth. They first made sure of the exact iPad model before quoting. I couldn’t visit them personally, so they arranged courier collection and delivery as part of the service, which made things very convenient. I was kept updated throughout the entire process — from courier collection, delivery to their workshop, assessment, repair progress, and even any challenges they encountered along the way. The battery replacement itself was done very neatly, with no noticeable damage or marks from opening the screen. Overall, I’m very impressed with the service and professionalism, and I’ll definitely make use of them again in future.
Lamasabatha
1 month ago
I recently had an accident and dropped my M4 MacBook Air on its corner. Because my laptop is my entire workspace for my design and media projects, I was terrified about potential internal damage or losing my files. I took it to ZA Support for an impact assessment. They did a thorough internal inspection and gave me a very detailed report explaining that while the external chassis took a hit, the internal components and logic board were completely fine. They were incredibly professional, and I felt 100% comfortable trusting them with my sensitive data. Highly recommend their workshop!
Lorraine M
1 month ago
One day my iPad suddenly powered off without any warning. I took it to iStore, where they assessed it and told me it was beyond repair, saying the cost to fix it would be almost the same as buying a new iPad. I then took it to ZA Support, and they managed to repair it within a few days. I’m very happy with the service I received.
Chris Green
2 months ago
Excellent service from ZA Support for replacing an iPhone battery. Also, Mary patiently guided me through resolving some Microsoft issues on my iPhone. Highly recommended.