How long does a MacBook screen replacement take?

Most MacBook screen replacements are completed within 24 to 72 hours. MacBook Air and MacBook Pro 13″ repairs are typically done within 24 to 48 hours. The larger 14″ and 16″ MacBook Pro models with Liquid Retina XDR displays can take 48 to 72 hours due to part sourcing. iPhone screen repairs are usually completed same day.

Do you use genuine Apple screens?

We use OEM-grade display assemblies that match Apple's specifications for colour accuracy, brightness, and resolution. For iPhone repairs, we retain True Tone calibration so your display continues to adjust colour temperature automatically. We do not use cheap aftermarket panels, every screen we fit is tested against Apple's display standards before installation.

Will True Tone still work after a screen replacement?

Yes. For iPhones, we transfer the True Tone calibration data from your original display to the new panel, preserving automatic colour temperature adjustment. For MacBooks with True Tone (2018 and later), the sensor is located on the logic board rather than the display, so True Tone continues to work automatically after a screen replacement.

My MacBook screen is black but I can hear it running. Is the screen broken?

Not necessarily. A black screen with audible fans or a startup chime often indicates a backlight failure rather than a broken panel. The backlight circuit on MacBooks uses a fuse and driver IC (LP8550 on many models) that can fail, particularly after liquid exposure or a power surge. We diagnose this during our assessment (from R599) and repair at component level where possible, which is significantly cheaper than a full screen replacement.

How does your pricing compare to the Apple Store?

Apple's official screen replacement pricing in South Africa ranges from approximately R6,000 to R15,000 depending on the model. Our pricing starts from R2,499 for a MacBook Air, saving you 50-70% compared to Apple's pricing. We use equivalent-grade panels with the same resolution, brightness, and colour accuracy, and we include an up-to-3 year warranty compared to Apple's 90-day repair warranty.

Can you repair a MacBook screen with lines running through it?

Yes. Horizontal or vertical lines on a MacBook display are one of the most common repairs we handle. The cause is usually a failing LCD panel, a damaged display flex cable at the hinge point, or in some cases a GPU fault on older Intel models. We diagnose the exact cause during assessment and replace only what is needed, sometimes a flex cable repair is sufficient, avoiding the cost of a full panel replacement.

Do you repair cracked iPhone screens?

Yes. We repair cracked screens on all iPhone models from iPhone 8 through to iPhone 16 Pro Max. Pricing starts from R1,299 and includes an OEM-grade OLED or LCD panel (model dependent), True Tone calibration transfer, and our warranty. Most iPhone screen repairs are completed same day at our Hyde Park workshop.

Is it worth repairing an older MacBook screen?

It depends on the model. For MacBooks from 2017 onwards, screen repair is almost always worthwhile, the machines have years of useful life remaining and repair costs are a fraction of replacement. For pre-2015 models, we will give you an honest assessment of whether the repair makes economic sense relative to the machine's current value. We never push unnecessary repairs.

What warranty do you offer on screen repairs?

Every screen repair carried out by ZA Support includes an up-to-3 year warranty covering the display panel, backlight, and our workmanship. If the replacement screen develops a fault within the warranty period, dead pixels, backlight failure, colour shift, we repair or replace it at from R599. The warranty is provided in writing and covers parts and labour.

Apple Experts • Hyde Park, Johannesburg

MacBook & iPhone Screen Repair Johannesburg

Cracked screen, flickering display, or dead pixels? We repair MacBook, iMac, and iPhone screens from our Hyde Park workshop. OEM-grade panels, True Tone calibration retained, and an up-to-3 year warranty on every repair. From R2,499, that is 50-70% less than the Apple Store.

WhatsApp Us Now 064 529 5863

Up-to-3 Year Warranty From R599 assessment Same-Day iPhone Repairs 4.9/5 from 643 Reviews

Johannesburg’s Specialist Apple Screen Repair Workshop

We have been repairing Apple screens from our Hyde Park workshop for over 16 years. In that time, we have handled thousands of cracked MacBook displays, shattered iPhone screens, and everything in between, from hairline cracks that slowly spread to completely smashed Liquid Retina XDR panels on the latest MacBook Pro 16-inch models.

What sets our screen repair service apart is precision. Every MacBook display we fit is a complete assembly, the LCD or OLED panel, backlight layer, glass cover, and aluminium housing, not a loose panel glued into your existing lid. This matters because a properly seated display assembly eliminates backlight bleed, ensures uniform brightness across the panel, and maintains the tight tolerances Apple designs for.

For iPhone screen repairs, we use OEM-grade OLED panels (iPhone X and later) or LCD panels (iPhone 8 and SE) and transfer your True Tone calibration data so the display continues to adjust colour temperature automatically. This is a step many repair shops skip, which is why you often see complaints about “cold” or bluish displays after third-party iPhone screen replacements.

Our pricing is transparent. A MacBook Air screen replacement starts from R2,499 and a MacBook Pro 13-inch from R3,499. Compare that to Apple’s official pricing of R6,000 to R15,000 depending on the model. We use equivalent-grade panels with the same resolution, P3 wide colour gamut, and brightness specifications , the difference is you save 50-70% and get a longer warranty.

Every screen repair includes a full quality test: brightness uniformity, dead pixel inspection, colour accuracy, and on iPhones, touch responsiveness across all zones including the edges. We test against pure white, black, red, green, and blue screens to catch any panel defects before your device leaves our workshop.

Screen Repair Pricing

Fixed pricing. Written quote before any work begins. Assessment from R599.

Device	From	Models Covered	Turnaround
MacBook Air	R2,499	All models incl. M1-M3	24-48 hrs
MacBook Pro 13″	R3,499	Retina 2012-2024, M1-M4	24-72 hrs
MacBook Pro 14″ / 16″	R4,999	M1 Pro/Max - M4 Pro/Max, Liquid Retina XDR	48-72 hrs
iMac	R3,999	21.5″, 24″ and 27″ models	3-5 days
iPhone	R1,299	iPhone 8 - iPhone 16 Pro Max	Same day

All prices in ZAR and include parts, labour, and up-to-3 year warranty. Exact price depends on model year and panel type. Apple Store comparison: R6,000-R15,000 for the same repairs.

Starts from

R5 500

Most customers pay

R10 300-R15 800

Complex cases up to

R19 250

Ranges cover device model, parts availability, and repair complexity. Final quote after model + serial verification.

Indicative pricing only. Final pricing is confirmed once ZA Support verifies your device model and serial number.

All prices shown are starting points and subject to device-specific assessment. Contact ZA Support on 064 529 5863 with your model and serial number for a confirmed quote.

Processing and lead times are indicative only and depend entirely on your specific machine.

The repair process and turnaround time change based on the model, the fault, and the parts your device needs. You will only have a confirmed lead time after you enquire and speak to a ZA Support consultant who assesses your machine. Contact us on 064 529 5863.

Types of Screen Damage We Repair

From hairline cracks to complete backlight failure, we have seen and fixed them all in our Hyde Park workshop.

Cracked Screen

Impact damage from drops or pressure. The LCD or OLED panel fractures, causing visible cracks, touch dead zones, or complete display failure. We replace the full display assembly to restore factory quality.

Horizontal / Vertical Lines

Lines running across or down the display indicate a failing LCD panel, damaged flex cable, or a fault on the T-Con (timing controller) board. On newer MacBook Pro models with Liquid Retina XDR, this often points to a flex cable issue at the hinge.

Flickering Display

Intermittent flickering is commonly caused by a failing backlight driver IC (LP8550 on older models), a damaged display flex cable, or GPU-related faults on Intel MacBooks. We diagnose the root cause before quoting.

Dead Pixels

Stuck or dead pixels appear as tiny bright or dark dots that do not change. A small cluster may be cosmetic, but spreading dead pixels indicate panel degradation. We replace the full display panel to eliminate the issue permanently.

Backlight Failure

Screen appears completely black but you can faintly see the desktop with a torch. This is a backlight circuit fault, not a dead screen. On MacBooks, the backlight fuse or LP8550 driver IC is often the culprit. We repair at component level where possible, saving you the cost of a full panel replacement.

Our Screen Repair Process

A clear, structured process so you know exactly what happens to your device at every stage.

Assessment

Bring your device to our Hyde Park workshop. We inspect the damage, identify the panel type (LCD, Retina, OLED, Liquid Retina XDR), and provide a written fixed-price quote. Assessment from R599.

Part Sourcing

We source genuine-equivalent or original display assemblies. For MacBooks, this includes the LCD panel, backlight, and display housing. For iPhones, we use OEM-grade OLED or LCD panels with True Tone calibration retained.

Repair

The damaged display is carefully removed and the new panel installed. On MacBooks, this includes recalibrating the display connector, testing the backlight circuit, and verifying True Tone sensor alignment.

Quality Testing

Full display test: colour accuracy, brightness uniformity, touch responsiveness (iPhone/iPad), backlight bleed, and dead pixel inspection across a pure white, black, red, green, and blue test screen.

Collection

Your device is returned with a written warranty covering the display repair. We retain your old panel for 30 days in case of any queries.

Device Compatibility

We repair screens on all Apple devices from 2012 through to the current M4 generation.

MacBook Air

M1 (2020), M2 (2022), M3 (2024), Intel 2017-2020, 11″ and 13″ 2012-2017

MacBook Pro 13″

M1 (2020), M2 (2022-2023), Retina 2012-2020, Touch Bar 2016-2020

MacBook Pro 14″

M1 Pro/Max (2021), M2 Pro/Max (2023), M3 Pro/Max (2023), M4 Pro/Max (2024)

MacBook Pro 16″

M1 Pro/Max (2021), M2 Pro/Max (2023), M3 Pro/Max (2023), M4 Pro/Max (2024), Intel 2019

iMac

24″ M1/M3/M4, 21.5″ 2012-2019, 27″ Retina 5K 2014-2020, iMac Pro

iPhone

iPhone 8 through iPhone 16 Pro Max, LCD and OLED panels

Warranty & Guarantee

Up-to-3 Year Warranty

Every screen repair includes a written warranty covering the display panel, backlight, and our workmanship. Parts and labour included.

From R599 assessment

If we cannot repair your screen or source the correct panel for your model, you pay nothing beyond the assessment fee. No surprises.

OEM-Grade Panels

We use display assemblies that match Apple’s specifications for resolution, brightness, colour gamut (P3), and True Tone. No cheap aftermarket knock-offs.

LCD vs OLED: What Panel Does Your Device Use?

Understanding your display technology matters because it affects both the repair cost and the replacement options available. Here is a quick breakdown:

LCD / Retina (LED-backlit IPS)

Used in most MacBook Air models, MacBook Pro 13-inch (2012-2023), iMac 21.5-inch and 27-inch, and iPhones up to iPhone 11 (excluding iPhone X/XS). The display uses a backlight behind the LCD panel.

Repair implication: Generally more affordable to replace. Backlight issues can sometimes be fixed at component level (fuse or driver IC) without replacing the entire panel.

OLED / Liquid Retina XDR

Used in MacBook Pro 14-inch and 16-inch (2021 onwards), iPhone X and later (excluding SE models). Each pixel produces its own light, no backlight layer. Deeper blacks, higher contrast, thinner panels.

Repair implication: More expensive to replace due to panel cost, but there is no separate backlight circuit to fail. Damage is typically physical (cracks) rather than electronic.

Screen Repair Near You

Sandton8 min from Hyde Park Rosebank5 min from Hyde Park Midrand30 min from Hyde Park Randburg15 min from Hyde Park Fourways25 min from Hyde Park Bryanston10 min from Hyde Park

Other Repair Services

Logic Board Repair

Component-level board repair from R599 assessment

Liquid Damage Repair

Ultrasonic cleaning and board-level restoration

Battery Replacement

MacBook and iPhone battery replacement

MacBook Repair

All MacBook faults, power, display, keyboard

What our clients say

4.9

·643 Google reviews

Huguette Botima

2 days ago

Verified Google review

Jason Campbell

3 days ago

Verified Google review

Francis Ezekiel

2 weeks ago

I want to thank the team at ZA support for their thorough contact, and professionalism, from repairs, to diagnostics to communication. They urgently repaired my Macbook Pro 15, despite being an old model, and were able to fix my keyboard and mouse issues, as well as replace my battery, not to mention the tips on how to prevent battery issues. They took time and care to find the issue and repair at a top level. As an international frequent visitor to South Africa, I can't recommend these guys enough. They will solve your problem. Special mention to Mary & Courtney for all they're help. Francis

Verified Google review

George Varghese

1 month ago

Unparalled service! I needed a liquid damage cleanup for my MacBook and these guys handled it so well. They were faster and and more thorough than any other repair shop I've used before and their communication was 10/10. I was kept updated at every step and confident in their work. Big thank you to Mary and Courtney who were both knowledgeable and extremely helpful. Highly recommend for any Mac owner!

Verified Google review

Lourens Horn

1 month ago

They were very helpful and professional. Admin is on point, I worked with Mary and the experience was a breeze.

Verified Google review

Dawie Marais

2 months ago

I recently used this company for a battery replacement on my old 12.9-inch iPad Pro 3rd gen and had a really good experience. From the beginning, communication was excellent and the whole process was smooth. They first made sure of the exact iPad model before quoting. I couldn’t visit them personally, so they arranged courier collection and delivery as part of the service, which made things very convenient. I was kept updated throughout the entire process, from courier collection, delivery to their workshop, assessment, repair progress, and even any challenges they encountered along the way. The battery replacement itself was done very neatly, with no noticeable damage or marks from opening the screen. Overall, I’m very impressed with the service and professionalism, and I’ll definitely make use of them again in future.

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See all 643 reviews on Google →

Screen repair across Gauteng and across devices

MacBook displays, iPhone glass, iMac panels and iPad screens all come through our Hyde Park workshop. Choose the model you have or the suburb closest to you to read what the screen repair, glass replacement and panel replacement work looks like for that device or that area.

By device

iMacScreen repair for iMac

iPhoneScreen repair for iPhone

Mac miniScreen repair for Mac mini

MacBook AirScreen repair for MacBook Air

MacBook Air M1Screen repair for MacBook Air M1

MacBook Air M2Screen repair for MacBook Air M2

MacBook Air M3Screen repair for MacBook Air M3

MacBook ProScreen repair for MacBook Pro

MacBook Pro 13-inchScreen repair for MacBook Pro 13-inch

MacBook Pro 14-inchScreen repair for MacBook Pro 14-inch

MacBook Pro 16-inchScreen repair for MacBook Pro 16-inch

MacBook Pro M1Screen repair for MacBook Pro M1

MacBook Pro M2Screen repair for MacBook Pro M2

MacBook Pro M3Screen repair for MacBook Pro M3

By Gauteng suburb

AlbertonScreen repair in Alberton

BedfordviewScreen repair in Bedfordview

BenoniScreen repair in Benoni

BoksburgScreen repair in Boksburg

CenturionScreen repair in Centurion

CraighallScreen repair in Craighall

EdenvaleScreen repair in Edenvale

EmmarentiaScreen repair in Emmarentia

GermistonScreen repair in Germiston

GreensideScreen repair in Greenside

HoughtonScreen repair in Houghton

IllovoScreen repair in Illovo

Kempton ParkScreen repair in Kempton Park

KyalamiScreen repair in Kyalami

LindenScreen repair in Linden

MelroseScreen repair in Melrose

MelvilleScreen repair in Melville

MorningsideScreen repair in Morningside

NorthcliffScreen repair in Northcliff

ParkhurstScreen repair in Parkhurst

Parktown NorthScreen repair in Parktown North

PaulshofScreen repair in Paulshof

PretoriaScreen repair in Pretoria

Randpark RidgeScreen repair in Randpark Ridge

RivoniaScreen repair in Rivonia

RoodepoortScreen repair in Roodepoort

SunninghillScreen repair in Sunninghill

WoodmeadScreen repair in Woodmead

Related Mac repair services

Screen and display work is one repair line of several that pass through our Hyde Park workshop. If the diagnostic shows the problem extends past the panel, the matching service below is where to start.

MacBook liquid damage repair

Spill, splash or condensation reaching the logic board. Same-day stripdown, ultrasonic clean and component-level board work in our workshop.

MacBook logic board repair

Component-level board repair for no-power, no-boot, GPU and PMIC faults, Apple Store and Mac Shack quotes typically R15,000+, our route is from R599 assessment.

MacBook repair hub

Every repair line we offer for MacBook Pro, MacBook Air, iMac and Mac mini, pick the model and the symptom to read the service that fits your machine.

Screen Repair, Frequently Asked Questions

MacBook Air screen repair starts from R2,499, MacBook Pro 13″ from R3,499, and MacBook Pro 14″ or 16″ from R4,999. These prices include the display assembly, labour, and our up-to-3 year warranty. The exact price depends on your specific model and the type of panel (LCD, Retina, OLED, or Liquid Retina XDR). We provide a written quote before starting any work.

Cracked Screen? Get a Quote in Minutes

WhatsApp us a photo of the damage and we will reply with a fixed-price quote, usually within 30 minutes during business hours. Assessment from R599. From R599 assessment.

WhatsApp a Photo Now Contact Us

1 Hyde Lane, Hyde Park, Second Floor, Office E2004, Johannesburg, 2196 • 064 529 5863 • Mon-Thu: 08:00 - 17:00, Fri: 08:00 - 16:30