What IP67/IP68 Actually Means
Apple rates modern iPhones at IP67 (iPhone 8 through 11) and IP68 (iPhone 12 and later). These ratings mean the device was tested to resist submersion in controlled laboratory conditions, typically 1-4 metres of still, fresh water for up to 30 minutes.
Real-world liquid exposure is entirely different. Seawater, pool water with chlorine, drinks with sugar and acids, and water under pressure (showers, running taps) all exceed what the IP rating is designed to handle. Additionally, IP ratings degrade over time, a two-year-old iPhone 14 no longer has the same water resistance as a new one.
This is why we regularly see iPhones with high IP ratings that have suffered liquid damage, the rating is a guide, not a guarantee. When liquid damage occurs, the repair process is the same regardless of the device's IP rating.
Models We Repair
Assessment: from R599. warranty on all repairs.
Indicative pricing only. Final pricing is confirmed once ZA Support verifies your device model and serial number.
All prices shown are starting points and subject to device-specific assessment. Contact ZA Support on 064 529 5863 with your model and serial number for a confirmed quote.
Processing and lead times are indicative only and depend entirely on your specific machine.
The repair process and turnaround time change based on the model, the fault, and the parts your device needs. You will only have a confirmed lead time after you enquire and speak to a ZA Support consultant who assesses your machine. Contact us on 064 529 5863.