"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "How long does a typical MacBook Pro repair take?",
"acceptedAnswer": {
"@type": "Answer",
"text": "A screen replacement, battery swap, or keyboard repair takes one to two business days. Logic board repairs or component-level fixes take three to five days. We'll give you an exact timeline when you drop off the device."
}
},
{
"@type": "Question",
"name": "Do you repair devices that have been damaged by Johannesburg's load shedding?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes. Power surge damage is surprisingly common. We diagnose the extent (charging controller failure, PSU damage, or logic board impact) and quote repair or replacement. Most surge repairs run R1,500 to R3,000."
}
},
{
"@type": "Question",
"name": "Can you come to our Sandton office for on-site assessment?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Absolutely. We service Investec offices and other corporates across Gauteng. Contact us on WhatsApp to arrange a technician visit. Assessments are from R599 and usually take 45 minutes."
}
},
{
"@type": "Question",
"name": "What warranty do you offer on corporate repairs?",
"acceptedAnswer": {
"@type": "Answer",
"text": "All repairs come with up to a 3-year parts and labour warranty. For corporate accounts with multiple devices, we can discuss fleet protection plans covering accidental damage."
}
},
{
"@type": "Question",
"name": "Do you handle data security and POPIA compliance for device repair?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes. Every device stays in our locked workshop. We never access your data without written approval. We provide repair documentation suitable for audit trails. If a device is beyond repair, we securely erase the storage before decommissioning."
}
},
{
"@type": "Question",
"name": "Can I get a repair quote without bringing the device in?",
"acceptedAnswer": {
"@type": "Answer",
"text": "We can give you a rough estimate based on symptoms (liquid damage, screen damage, thermal failure). But an accurate quote requires hands-on diagnosis. Drop it off in the morning, and we'll call with a quote by afternoon."
}
}
]
}
