What We Manage
Apple Mac Fleet
MacBook, iMac, Mac mini, monitoring, updates, health reporting.
Windows Devices
Windows workstations and laptops supported in mixed Mac and Windows environments.
Security & Compliance
POPIA-ready. Encryption, backup, remote wipe, security patching.
Remote & On-Site Support
Fast remote support + scheduled on-site visits included.
Reporting & Insights
Monthly reports with ROI, what was protected, what was fixed.
Managed Services Plans
Starter
Ideal for: Solo professionals, small practices (up to 5 devices)
- ✓ Continuous device monitoring
- ✓ Monthly health reports
- ✓ Patch management (macOS + iOS)
- ✓ Backup monitoring and alerts
- ✓ Email support (business hours)
- ✓ 24-hour response SLA
Business
Ideal for: SMEs, medical practices (5–20 devices)
- ✓ Everything in Starter
- ✓ Windows device support
- ✓ JAMF MDM device management
- ✓ Unlimited remote support
- ✓ Monthly on-site visit (included)
- ✓ Microsoft 365 management
- ✓ Priority 4-hour response SLA
- ✓ Network monitoring
- ✓ Annual security review
Enterprise
Ideal for: Multi-site businesses, 20+ devices
- ✓ Everything in Business
- ✓ Full Mac and Windows fleet management
- ✓ Dedicated account manager
- ✓ Custom SLA terms
- ✓ On-site as needed
- ✓ Integration with existing ITSM
- ✓ Executive IT reporting
Indicative pricing only. Final pricing is confirmed once ZA Support verifies your device model and serial number.
All prices shown are starting points and subject to device-specific assessment. Contact ZA Support on 064 529 5863 with your model and serial number for a confirmed quote.
Managed Services, Common Questions
Ready for Proactive IT Management?
New managed services clients receive a R599 IT assessment, we audit your environment, identify risks, and recommend the right plan
Mac, Windows, or mixed environments. Hyde Park, Johannesburg.
Call 064 529 5863