What We Manage
Apple Mac Fleet
MacBook, iMac, Mac mini, monitoring, updates, health reporting.
Windows Devices
Windows workstations and laptops supported in mixed Mac and Windows environments.
Security & Compliance
POPIA-ready. Encryption, backup, remote wipe, security patching.
Remote & On-Site Support
Fast remote support + scheduled on-site visits included.
Reporting & Insights
Monthly reports with ROI, what was protected, what was fixed.
Managed Services Plans
Starter
Ideal for: Solo professionals, small practices (up to 5 devices)
- ✓ Continuous device monitoring
- ✓ Monthly health reports
- ✓ Patch management (macOS + iOS)
- ✓ Backup monitoring and alerts
- ✓ Email support (business hours)
- ✓ 24-hour response SLA
Most Popular
Business
Ideal for: SMEs, medical practices (5–20 devices)
- ✓ Everything in Starter
- ✓ Windows device support
- ✓ JAMF MDM device management
- ✓ Unlimited remote support
- ✓ Monthly on-site visit (included)
- ✓ Microsoft 365 management
- ✓ Priority 4-hour response SLA
- ✓ Network monitoring
- ✓ Annual security review
Enterprise
Ideal for: Multi-site businesses, 20+ devices
- ✓ Everything in Business
- ✓ Full Mac and Windows fleet management
- ✓ Dedicated account manager
- ✓ Custom SLA terms
- ✓ On-site as needed
- ✓ Integration with existing ITSM
- ✓ Executive IT reporting
Managed Services, Common Questions
Depends on the tier. Starter includes monitoring, patch management, health reporting, and email support. Business adds unlimited remote support, JAMF MDM, Microsoft 365 management, and on-site visits. Enterprise is fully custom, we scope it to your exact requirements.
Ready for Proactive IT Management?
New managed services clients receive a complimentary IT assessment, we audit your environment, identify risks, and recommend the right plan. No obligation.
Mac, Windows, or mixed environments. Hyde Park, Johannesburg.
Call 064 529 5863